Xbox One and Controller

How to Connect or Sync an Xbox One Controller

Add your controller and start playing!
  • by Ash (126)
  • Time to complete: 1 minute

If you're setting up a new Xbox One or just connecting a new controller, you need to make sure your controller is synced. It's kind of hard to move forward without this process, so here's what you need to set things up!

1

Xbox One Controller

Turn on the Xbox One controller you want to pair. If the Xbox light is flashing, that means it's ready to sync with a console. If it doesn’t turn on, make sure it’s fully charged or has a fresh set of batteries.

2

Xbox One Sync Button
Photo: Microsoft

Push the connect button on the Xbox One.

Newer models—Xbox One S and Xbox One X—have a connect button under the power button on the right side. The original Xbox One connect button is on the left side near the disc slot.

3

Xbox One controller sync

To put the controller in pairing mode, press and hold the connect button located on top of the controller. The Xbox light will stop flashing when the controller is connected.

4

Once your controller has been connected, it's time for a test! Load up your favorite game and see if you can play.

5

Xbox One Sync Troubleshooting

Not every Xbox One controller wants to sync properly, here are the most common issues you'll encounter and what to do.

Xbox One controller not syncing

If your controller isn't syncing, rule out the obvious hurdles:

  • Only 8 Xbox controllers can be connected to an Xbox One at a time. Additional controllers will not be paired.
  • Low batteries can prevent a controller from properly syncing with the console. Try swapping them out for a fresh set.

Syncing issues after a firmware update

Your controller may stop working if it was disconnected during a firmware update. To resolve this issue, grab a second Xbox controller.

  1. Go to Devices and Accessories.
  2. Find the controller that's non-operational—it will be labeled with a note that says Update Required.
  3. Restart the firmware update.
  4. Do not disconnect the controller while the firmware update is in progress.

Xbox One controller won't turn on

If you know your controller has fully charged batteries but it still won't turn on, try removing the batteries for at least 15 seconds. Put them back in and try to turn it on again.