Turn on the Xbox One controller you want to pair. If the Xbox light is flashing, that means it's ready to sync with a console. If it doesn’t turn on, make sure it’s fully charged or has a fresh set of batteries.
Once your controller has been connected, it's time for a test! Load up your favorite game and see if you can play.
Not every Xbox One controller wants to sync properly, here are the most common issues you'll encounter and what to do.
Xbox One controller not syncing
If your controller isn't syncing, rule out the obvious hurdles:
- Only 8 Xbox controllers can be connected to an Xbox One at a time. Additional controllers will not be paired.
- Low batteries can prevent a controller from properly syncing with the console. Try swapping them out for a fresh set.
Syncing issues after a firmware update
Your controller may stop working if it was disconnected during a firmware update. To resolve this issue, grab a second Xbox controller.
- Go to Devices and Accessories.
- Find the controller that's non-operational—it will be labeled with a note that says Update Required.
- Restart the firmware update.
- Do not disconnect the controller while the firmware update is in progress.
Xbox One controller won't turn on
If you know your controller has fully charged batteries but it still won't turn on, try removing the batteries for at least 15 seconds. Put them back in and try to turn it on again.