How to Reset a CenturyLink Router or Modem

Start over new with a factory reset.
  • by Ash (152)
  • Time to complete: 5 minutes

Resetting your CenturyLink router or modem is a common troubleshooting step for network latency. It's also an easy way to start over with fresh settings on your network.

Factory resetting your device will wipe all of your custom settings—this includes things like your WiFi password and network name. Be certain you're ready to proceed before initiating a factory reset.


Look for the factory reset button on the back of your modem or router—it’s likely red. This button is usually the smallest and may require a pen to press it all the way.


To initiate the factory reset, press and hold the button for at least 15 seconds. The reset will begin when the modem lights begin to flash.


Wait for at least 3-5 minutes for the factory reset to finish.

The Internet light will shine green when the process is complete.

Series: CenturyLink
Show all in this series