How to Reset a CenturyLink Router or Modem
What you'll need
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Resetting your CenturyLink router or modem is a common troubleshooting step for network latency. It’s also an easy way to start over with fresh settings on your network.
Factory resetting your device will wipe all of your custom settings—this includes things like your WiFi password and network name. Be certain you’re ready to proceed before initiating a factory reset.
If you aren’t happy with your CenturyLink service, you may want to check out Xfinity.
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1 – Locate the Reset Button
Look for the factory reset button on the back of your modem or router—it’s likely red. This button is usually the smallest and may require a pen to press it all the way.
2 – Use the Reset Button
To initiate the factory reset, press and hold the button for at least 15 seconds. The reset will begin when the modem lights begin to flash.
3 – Wait
Wait for at least 3-5 minutes for the factory reset to finish.
The Internet light will shine green when the process is complete.