How to Unlock an AT&T Phone or Device

Ash Ash (362)
5 minutes

With any carrier, you can unlock a phone. Each carrier has its own requirements. Your AT&T phone might work with a different carrier. Some devices can be unlocked to work with other cell phone service providers. There are a few things to check and a form to submit before you can try unlocking your device.

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Your AT&T phone needs to meet a specific list of requirements before it can be unlocked to use with another carrier. Some of the requirements include:

  • The device hasn't been reported as lost or stolen.
  • There are no unpaid fees on your AT&T account.
  • The device isn't active on a different AT&T account.

Review the full list of requirements before proceeding. If your device is compatible, you can request an unlock code directly from AT&T.

ATT unlock phone request

The unlock code can be requested using the device unlock form on the AT&T website. Visit the device unlock page. You should see a blank form.

Fill out the form and submit the request. When the unlock request has been processed, AT&T will send an email with confirmation.

It may take up to 2 business days before you receive a separate email with the unlock code.

If you run into trouble or have specific questions, be sure to reach out to AT&T. This phone unlock support article is a great place to start.

Use your Sprint phone with another carrier.
Ash Ash (362)
15 minutes

Sprint phones can be unlocked to use with other carriers. Most devices launched by Sprint after February 2015 are automatically unlocked when they meet the eligibility requirements.