Trying to update your Pi with custom content can sometimes be an intimidating process. Is something not working right? Don’t worry, we’re here for you. This list covers the most common splash screen issues.
The wrong splash screen is displaying
If the option you set isn’t displaying properly, tackle the easiest step first and try to reboot your RetroPie. Be sure to use the shutdown option from the menu.
If the issue continues, double check the splash screen settings and make sure the screen you want is still set. If the wrong file is still displaying, there may be a problem with the custom splash screen file you’re chosen.
No splash screen is displaying
This can be caused by several factors, the most common being a simple setting under the splash screens menu. Make sure the RetroPie is set to use a splash screen.
Another common cause for no display is file corruption. Make sure the file you’ve chosen is working properly and meets the file specifications outlined above.
Video isn’t playing properly
Sometimes you’ll find your custom video won’t play during the load screen. Make sure the video is set under the default menu.
The file specifications must match the official RetroPie requirements listed here. Make sure your file is free from corruption and accessible to the Pi.